Holly Springs is thriving as one of the region’s premier places to live and one of the most coveted locations in the country to grow a business, yet the U.S. post office in town has failed to modernize and expand to keep up with demand.
“While the employees who work there are wonderful, they lack the resources to deliver efficient services to the community,” said Holly Springs Mayor Sean Mayefskie. “The complete lack of acknowledgement of the issue by the U.S. Postal Service is unacceptable.”
Constructed in 1991, the Holly Springs post office was built when the town’s population was 908 residents. Fast forward to 2024 with more than 50,000 residents and the tired post office remains relatively unchanged. The existing postal facility is struggling to meet the needs of Holly Springs, resulting in long queues, frustrating wait times and business hours, and additional travel to neighboring towns for postal services due to a lack of a self-service kiosk at the Holly Springs post office. Mayor Mayefskie adds, “Residents and business owners have no way to purchase a stamp at the post office outside of the post office’s limited hours. Fuquay-Varina and Apex do not have this problem.”
Mayor Mayefskie and Holly Springs town council members have been lobbying this issue at the federal, state, and county level and have found strong support. Congressman Wiley Nickel orchestrated a news conference outside the post office this past spring that included Mayor Mayefskie, town council members, and local business leaders along with State Representative Julie von Haefen, and Wake County Commissioner Matt Calabria. But so far, the post office has taken no action.
“The residents of Holly Springs deserve a post office that meets their needs and reflects the values of our community,” said Congressman Wiley Nickel. “It’s time for the USPS to take immediate action to rectify these longstanding issues and ensure that USPS services are accessible and reliable for all residents.”
Many Holly Springs business owners are also feeling the impact of inadequate postal services, saying they must drive to other post offices due to limited hours and a lack of self-service kiosks in town.
“The Holly Springs Chamber of Commerce proudly supports updating and expanding local post office services,” said Tonya Palumbo, Holly Springs Chamber of Commerce Executive Director. “Our business community relies on USPS to send invoices and receive payments promptly, ensuring financial stability. Enhanced postal services are essential for our businesses’ success.”
The solution could be a renovation to the current facility or building an additional post office in Holly Springs.
“We’ve been told that it’s easier to get a new post office than to remodel the existing one, and we’re good with either,” said Mayor Mayefskie.
The U.S. Postal Service has said they don’t intend to change anything in Holly Springs because they don’t have evidence of a problem.
Mayor Mayefskie added, “Holly Springs residents, I encourage all of you who care about this issue to contact decision makers at the Postal Service. You can email Ms. Shane Swann, USPS North Carolina Consumer Affairs Manager, at shane.swann@usps.gov. Let’s work together to improve these longstanding issues to serve not only the residents and businesses we have today, but to serve our growing community in the future.”
